How to Use IRCTC Catering Service

IRCTC Catering service

Traveling by train is one of the most convenient ways to explore India, but finding hygienic and timely food during the journey has always been a challenge—until now. With the IRCTC catering service,IRCTC catering refers to the food and beverage services provided by the Indian Railway Catering and Tourism Corporation (IRCTC), which is a government-owned subsidiary under the Ministry of Railways in India. Because of IRCTC, passengers can enjoy a wide variety of meals right at their seat, whether it’s a South Indian breakfast, Jain lunch, or even a pizza from a popular brand. IRCTC’s e-catering platform offers an easy, app-based ordering system, complete with real-time tracking, coupons, and customer support.

In this blog, we’ll walk you through how to use the IRCTC catering service, including details on the menu, price list, group orders, vendor info, and even food delivery at major railway stations.

 IRCTC manages and operates catering services on Indian trains and at railway stations.

IRCTC Catering Services Overview

IRCTC Catering service
  • Onboard Catering
    Meals served on the train (mainly on premium or long-distance trains), including breakfast, lunch, snacks, and beverages.
  • e-Catering
    Pre-order food from popular restaurants via the IRCTC website or app. Meals are delivered directly to your seat at selected stations.
  • Station Catering
    IRCTC also manages food stalls, food plazas, refreshment rooms, and cafeterias at major railway stations.

How to Book a Meal via IRCTC Catering Service

Option 1: Using the IRCTC eCatering Website

IRCTC Catering service
  1. Visit the official website: Go to ecatering.irctc.co.in.
  2. Enter your PNR number: On the homepage, input your 10-digit PNR number to check available options.
  3. Select a delivery station: A list of upcoming stations on your route will appear. Choose the station where you want your meal delivered.
  4. Browse restaurants and menus: View the list of available restaurants and their menus at the selected station.
  5. Place your order: Choose your desired meal, add it to the cart, and proceed to checkout.
  6. Make payment: Pay online using various payment methods or opt for cash on delivery.
  7. Receive confirmation: You’ll get an SMS and email with your order details.

Option 2: Using the ‘Food on Track’ Mobile App

  • Download the app: Get the ‘Food on Track’ app from the Google Play Store or Apple App Store.
  • Enter your PNR number: Open the app and input your PNR number to view available options.
  • Choose your meal: Browse through the list of restaurants and select your preferred meal.
  • Place your order: Add the meal to your cart and proceed to checkout.
  • Make payment: Pay online or choose cash on delivery
  • Track your order: The app provides real-time updates on your order status.

Option 3: Ordering via Phone

  • Call: Dial 1323 to place your order over the phone.
  • SMS: Send an SMS with the text “MEAL <PNR number>” to 139.

What You Can Order

IRCTC eCatering offers a diverse range of meals to cater to various dietary preferences:

  • Vegetarian and Non-Vegetarian Meals: Including thalis, biryanis, and more.
  • Regional Specialties: Enjoy local delicacies from different parts of India.
  • Fast Food Options: Pizzas, burgers, sandwiches, and more.
  • Diet-Specific Meals: Vegan, Jain, and gluten-free options are available

IRCTC Catering Service: Contractors List

**Availability depends on the train schedule and station. Check on the app or website before your journey.

1.Benefits of Using IRCTC Catering Service

Choosing IRCTC’s catering or e-catering service offers several advantages over traditional food options during train travel:

  • Hygienic and Safe Food: Meals are prepared by FSSAI-certified vendors and follow standard food safety protocols
  • Variety and Choice: From regional dishes to popular fast food brands, IRCTC offers vegetarian, non-vegetarian, Jain, vegan, and gluten-free options.
  • Seat Delivery: Meals are delivered directly to your seat, saving time and effort during your journey.
  • No Need to Carry Food: Travelers can avoid the hassle of packing food from home or relying on station food stalls.
  • Order Tracking and Support: Real-time order tracking, SMS/email updates, and customer care assistance enhance user experience.

2. Safety & Hygiene Measures

  • FSSAI-certified vendors with regular inspections
  • Sanitized packaging and contactless seat delivery
  • Kitchen staff undergo health checks and follow hygiene protocols

3. Common Mistakes to Avoid

  • Late ordering or selecting the wrong station
  • Entering incorrect PNR
  • Ignoring confirmation calls or SMS
  • Providing an unreachable contact number

4. IRCTC Onboard Catering vs e-Catering: A Quick Comparison

IRCTC Catering FAQs

IRCTC Catering Service – FAQs

1. What is IRCTC Catering Service?
IRCTC catering service refers to the food and beverage services provided on Indian Railways trains and stations, including both onboard meals and e-catering options. It ensures hygienic, timely, and tasty meals during your train journey.
2. What is the IRCTC Catering Price List?
The IRCTC catering price list includes standard meal rates approved by Indian Railways. Prices vary based on meal type (veg/non-veg), class of travel, and train.
3. How Do I Order Food Using the IRCTC Catering App?
The IRCTC catering app (eCatering app) lets passengers order meals by entering their PNR. Meals are delivered directly to your seat at select stations.
4. Is There an IRCTC Catering Coupon or Discount Code?
Yes, IRCTC occasionally offers catering coupons or promo codes on its website or app to avail discounts on meals.
5. What is the IRCTC Catering Customer Care Number?
You can reach IRCTC support by dialing 1323 for order tracking, cancellations, complaints, and other assistance.
6. What Kind of Food Can I Order for a Train Journey?
You can order veg/non-veg meals, thalis, snacks, biryanis, South Indian dishes, and even Jain food upon request.
7. How Do I Place a Group Food Order on the Train?
Group orders for families, teams, or pilgrims can be placed through the IRCTC website or customer care for bulk delivery.
8. What is the IRCTC Catering Service Menu?
The IRCTC menu varies by vendor and route. It includes Indian meals, combos, snacks, beverages, and special dietary options.
9. How Can I Become an IRCTC E-Catering Vendor?
You can apply through the IRCTC e-catering vendor registration portal to get listed and start serving meals at select stations.
10. Are there jobs available in IRCTC Catering?
Yes, job opportunities are available for kitchen staff, delivery, vendor managers, and more on the official IRCTC recruitment portal.
11. What is the IRCTC eCatering WhatsApp Number?
IRCTC eCatering WhatsApp lets you place and track orders via chat for convenience during your train journey.
12. What Are the Best Ecatering Options at Major Stations?
Popular eCatering brands include Domino’s, Haldiram’s, Faasos, Paradise Biryani, Adyar Ananda Bhavan, and more—based on station and route.
13. Is Zomato Food Delivery Available in Train?
Yes, Zomato food delivery is available at select stations through IRCTC e-catering partnerships, delivering food right to your seat.

Why Honey catering services is the best e-catering service for your journey

Honey Catering Services is the best partner in the IRCTC e-catering service, known for delivering fresh, hygienic, and delicious meals to train passengers across various routes. We specialize in offering a diverse menu that caters to different dietary preferences, including vegetarian, non-vegetarian, Jain, and vegan options. With a strong commitment to quality and timely delivery, Honey Catering Services ensures that travelers enjoy a comfortable and satisfying dining experience right at their train seat. Our best catering service adheres to food safety standards and has made us a popular choice among IRCTC passengers seeking convenience without compromising on taste.

Book IRCTC Catering Service Now !

IRCTC’s catering service brings convenience, variety, and safety to your train journey. Whether you’re craving a regional thali or a fast-food fix, it’s all just a few clicks away—delivered to your seat.

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